Refund and Returns Policy

1. Eligibility for Refunds

Refunds are only applicable for products returned in their original, unused condition within 5 days of purchase.

2. Refund Process

To request a refund, please contact our customer support team with your order details. Once approved, you will be guided through the return process.

3. Refund Timeframe

After receiving and inspecting the returned product, we will notify you via email regarding the approval or rejection of your refund. If approved, the refund will be processed within 7 days and credited to the original payment method.

4. Exchanges

We only replace items if they are defective or damaged. Incase of exchanges, we will initiate the
process within 4 days and the replacement will be delivered within 5 to 10 days]

5. Eligibility for Returns

To be eligible for a return, your item must be unused and in the same condition that you
received it.

6. Return Process

To initiate a return, please contact our customer support team within 2 days of
receiving your item.

7. Return Shipping

You will be responsible for paying for your own shipping costs for returning your item.

8. Return Time Frame

In case of a approved return, your replacement will be delivered within 5 to10 days

Contact Us
For any return and refund-related queries, contact us at:
Email:info@oaake.com